Acceptable Use Policy and Master Subscription Agreement
Last updated: September 17, 2019
This Acceptable Use Policy (“Policy“) sets out specific terms under which you may access or download content from Our Website and generally use our services including participating in forums and other community features of the Website (collectively “TGX Services”). This Acceptable Use Policy applies to all users of the TGX Services. The examples of prohibited uses of the TGX Services described in this Policy are not exhaustive.
We may modify this Policy at any time by posting a revised version. By continuing to use the TGX Services after a posted update to this Policy, you are confirming your agreement to the latest version of this Policy.
“We” “Us” or “Our” is defined as TGX Development, LLC, a United States of America limited liability company. Where applicable, “You” or “Your” is defined as an individual user of the TGX Services, including administrators, instructors and course participants. Users purchasing from, downloading from, or uploading to the TGX Services on behalf of a company, government agency, nonprofit entity, college, or other such organization agree that they do so only with the appropriate permissions and authority of the entity on whose behalf they purport to be acting.
Your use of the TGX Services means that you accept, and agree to abide by, all provisions of this Acceptable Use Policy, which supplement Our Terms of Service.
You may use the TGX Services (including the website and our educational content) only for lawful purposes. You may not use the TGX Services:
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors or vulnerable adults in any way.
- To abuse, harass, threaten, impersonate or intimidate any other user or third party.
- To send, knowingly receive, upload, download, use or re-use any material that is infringing, libelous, defamatory, discriminatory, obscene, pornographic, sexually explicit, abusive, offensive, hateful, profane, violent, or otherwise violates or encourages someone to violate any law or right of any third party as determined in our sole discretion.
- To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
- Post any information which is incomplete, false, inaccurate, or not your own.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of the TGX Services in contravention of the provisions of the ThirdEd Terms of Service.
- Not to bypass or attempt to bypass any measures We may use to prevent or restrict access to the TGX Services or to interfere or attempt to interfere with the proper functioning of the TGX Services.
- Not to access without authority, interfere with, damage or disrupt:
- any part of Our website;
- any equipment or network on which Our website is stored;
- any software used in the provision of Our website; or
- any equipment or network or software owned or used by any third party.
YOU SHALL INDEMNIFY AND HOLD US AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES, HARMLESS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES), INCURRED IN CONNECTION WITH ANY BREACH BY YOU OF THE TERMS OF THIS POLICY AND ANY MATERIALS SUBMITTED, POSTED, TRANSMITTED OR MADE AVAILABLE BY YOU THROUGH THE TGX SERVICES AND/OR ANY VIOLATION BY YOU OF THE THIRDED TERMS OF SERVICE.
Suspension And Termination
Failure to comply with this Policy constitutes a material breach of Our Terms of Service. We reserve the right to investigate any violation or suspected violation of this Policy but are under no obligation to do so. In doing so, We may temporarily suspend your access to the TGX Services or terminate your account on the TGX Services, remove any content we believe is in violation of this Policy, and report any activity that we suspect violates any law, rule, or regulation to law enforcement officials, employer, regulators, or the like, in Our sole discretion. We exclude liability for actions taken in response to breaches of this Policy. The responses described in this Policy are not limited, and We may take any other action We deem appropriate.
Your use of the TGX Services is also governed by the ThirdEd Terms of Service.
Nothing in this Policy is intended to grant any rights in the Services beyond the rights granted to you in the ThirdEd Terms of Service. If We fail, at any time, to insist upon strict performance of any of Your obligations under this Policy, or if We fail to exercise any of the rights or remedies to which We are entitled under this Policy, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by Us of any default shall not constitute a waiver of any subsequent default. No waiver by Us of any of the provisions of this Policy shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
Please contact Us with questions about this Policy or to report violations of this Policy: firstname.lastname@example.org or by mail to TGX Development, LLC, P.O. Box 14214, Research Triangle Park, NC 27709. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.
Master Subscription Agreement
THIS AGREEMENT (this “Agreement”) is between TGX Development, LLC (“TGX“) and the undersigned organization (the “Customer“), and is entered into as of the date set forth below.
For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:
Date” has the meaning set forth in the Contractual Agreement.
“Fees” means the fees described in the Contractual Agreement.
“Customer Data” means all electronic data or information submitted by Organization and/or its Users to the Service.
“Malicious Code” means viruses, worms, time bombs, Trojan horses and other harmful or malicious code, files, scripts, agents or programs.
“Contractual Agreement” means the Contractual Agreement to which this Agreement relates, which Contractual Agreement is attached to, and incorporated by reference in the terms and conditions of, this Agreement.
“Service” means TGX’s online classroom platform, educational content, and other related services offered from time to time.
“Student Data” means either (i) education records of students as defined by the Family Educational Rights and Privacy Act (FERPA) or (ii) any other personally identifiable information about a student.
“Classroom Participant” means an administrator, instructor, teacher, trainer, staff member, or student of the Customer who accesses the Service.
“Term” has the meaning ascribed to that term in Section 11.1.
“User” means Classroom Participant, individual or entity that is authorized by the Customer to use the Service, and who has been supplied a user account and password by the Customer (or by TGX at the Customer’s request) for the Service.
2. Grant of License.
1. Provision of Service.
Conditioned on the provisions in this Section 2 and the other terms and
conditions of this Agreement and payment of the applicable Fees, TGX shall make
the Service available to the Customer during the Term for the Customer’s
internal use. Other than as expressly set forth in this Agreement, TGX shall
make the Service available to Users in accordance with, and subject to, the
3. TGX Responsibilities.
TGX shall: (i) in addition to its confidentiality obligations hereunder, not use or modify the Customer Data or User Data (except for the purposes of performing its obligations or exercising its rights under this Agreement) or disclose the Customer Data or User Data to anyone other than the Customer and the applicable Users(s); (ii) maintain the security and integrity of the Service and the Customer Data; (iii) comply with the applicable federal and state laws, and (iv) use commercially reasonable efforts to make the Service available twenty-four (24) hours a day, seven (7) days a week, except for: (a) planned downtime (of which TGX shall give prior notice via the Service; or (b) any unavailability caused by circumstances beyond TGX’s reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving TGX employees), computer, telecommunications, Internet service provider or hosting facility failures or delays involving hardware, software or power systems not within TGX’s possession or reasonable control, and denial of service attacks.
4. Customer Responsibilities
1. Customer Data. As
between TGX and the Customer, the Customer exclusively owns all rights, title
and interest in and to all Customer Data. Customer Data is deemed Confidential
Information under this Agreement. TGX shall not access the Customer’s User
accounts, including Customer Data, except to: (x) respond to service or
technical problems or at the Customer’s request, (y) as necessary for the
operation of the Service or billing, or (z) collect data on the customer’s
usage of the system for benchmarking and best practices. The Customer hereby
grants TGX a non-exclusive license for the Term (and for thirty (30) days
thereafter) to use the Customer Data as reasonably required to provide the
Service. Upon the termination of this Agreement for any reason, notwithstanding
exercise its rights to remove or delete any Customer Data other than upon 30
days’ prior written notice to the Customer, and (ii) shall take commercially
reasonable efforts to co-operate with the Customer to migrate or deliver any Customer
Data to the Customer in a standard medium or form for conveying bulk data as
the parties may agree in writing during such 30-day period.
2. Classroom Participant Data. Customer represents, warrants and covenants that it has all necessary consents in respect of any Classroom Participant Data that it shares with TGX to enable TGX to provide the Service. Customer hereby grants TGX a non-exclusive license for the Term (and for thirty (30) days thereafter) to use the Classroom Participant Data as reasonably required to provide the Service.
5. Customer Responsibility. The Customer represents to TGX it is authorized to use the Customer Data and that before it provides it to TGX that it has obtained any licenses, consents and authorizations necessary for TGX to provide the Services. Customer shall hold TGX harmless from, and indemnify it for, any final judgment of a court of competent jurisdiction to the extent arising from or related to this Agreement and attributable to the negligence of Customer or of its officers or employees when acting within the course and scope of their employment.
5. Fees & Payment.
1. Fees. In consideration
for the receipt of the Service, Customer shall pay TGX the Fees at such time,
and in such manner prescribed by the Contractual Agreement. All amounts are
payable in United States dollars, unless otherwise expressly set forth in the Contractual
Agreement. TGX shall not apply any charges to any Users pursuant to Section 6.1
2. Invoicing & Payment. Fees for the Service will be invoiced within five (5) days from the date hereof. Unless otherwise stated in an invoice, charges are due net thirty (30) days from the invoice date and are non-refundable.
3. Taxes. Unless otherwise stated, TGX’s fees do not include any direct or indirect local, state, provincial, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, goods and services, harmonized, use or withholding taxes (collectively, “Taxes”). The Customer is responsible for paying all Taxes associated with its purchases hereunder, excluding taxes based on TGX’s net income or property. If TGX has the legal obligation to pay or collect Taxes for which the Customer is responsible under this section, the appropriate amount shall be invoiced to and paid by the Customer, unless the Customer provides TGX with a valid tax exemption certificate authorized by the appropriate taxing authority.
4. Audit Rights. TGX shall have the right to use the capabilities of the Service to confirm the number of Users using the Service and the Customer’s compliance with this Agreement.
5. Suspension of Service. If the Customer’s account is thirty (30) days or more overdue (except with respect to charges then under reasonable and good faith dispute), in addition to any of its other rights or remedies, TGX reserves the right to suspend the Service provided to the Customer, without liability to the Customer, until such amounts are paid in full.
6. Proprietary Rights.
1. Reservation of Rights. Subject to the limited rights expressly granted hereunder, TGX reserves all rights, title and interest in and to the Service, including all related intellectual property rights. No rights are granted to the Customer hereunder other than as expressly set forth herein.
3. Suggestions. TGX shall have a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual, unrestricted license to use or incorporate into the Service any suggestions, enhancement requests, recommendations or other feedback provided by Customer or its Users relating to the operation of the Service.
1. Definition of Confidential Information. As used herein, “Confidential Information” means all confidential and proprietary information of a party (the “Disclosing Party”) disclosed to the other party (the “Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including the terms and conditions of this Agreement, the Customer Data, Student Data, the Service, business and marketing plans, technology and technical information, product designs, and business processes. Confidential Information shall not include any information that: (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party; (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (iii) was independently developed by the Receiving Party without breach of any obligation owed to the Disclosing Party;(iv) is received from a third party without breach of any obligation owed to the Disclosing Party or (v) is required to be disclosed by applicable law or legal proceedings.
2. Confidentiality. The Receiving Party shall not disclose or use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement, except with the Disclosing Party’s prior written permission.
3. Protection. Each party agrees to protect the confidentiality of the Confidential Information of the other party in the same manner that it protects the confidentiality of its own proprietary and confidential information of like kind (but in no event using less than reasonable care).
4. Compelled Disclosure. If the Receiving Party is compelled by law to disclose Confidential Information of the Disclosing Party, it shall provide the Disclosing Party with prior notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the disclosure.
5. Remedies. If the Receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of the Disclosing Party in breach of confidentiality protections hereunder, the Disclosing Party shall have the right, in addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically acknowledged by the parties that any other available remedies may be inadequate.
6. Publicity. Neither party may issue press releases relating to this Agreement without the other party’s prior written consent. Each party may include the name and logo of the other party in lists of customers or vendors in accordance with the other party’s standard guidelines.
8. Warranties & Disclaimers.
1. Warranties. Each party represents and warrants that it has the legal power to enter into this Agreement. TGX represents and warrants that the Service will not contain or transmit to Customer any Malicious Code (except for any Malicious Code contained in User or Customer-uploaded materials or otherwise originating from Customer or a User.
2. Disclaimer. EXCEPT AS EXPRESSLY PROVIDED HEREIN, TGX MAKES NO REPRESENTATIONS AND PROVIDES NO WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS, INCLUDING ANY REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
1. Indemnification by TGX. Subject to this Agreement, TGX shall indemnify Customer against any damage (including reasonable attorneys’ fees) awarded to a third party against Customer by a court of competent jurisdiction in any proceedings made or brought against Customer by a third party alleging that the use of the Service as contemplated hereunder infringes upon a United States intellectual property right of a third party (“IP Claims”); subject to the condition that Customer (a) promptly gives written notice of each IP Claim to TGX; (b) gives TGX sole control of the defense and settlement of each IP Claim (provided that TGX may not settle or defend any IP Claim unless it unconditionally releases Customer of all liability); and (c) provides to TGX, at TGX’s cost, all reasonable assistance in respect to each IP Claim.
2. Mitigation. If (a) TGX becomes aware of an actual or potential IP Claim, or (b) Customer provides TGX with notice of an actual or potential IP Claim, TGX may (or in the case of an injunction against Customer, shall), at TGX’s sole option and determination: (I) procure for Customer the right to continue to use the Service; or (II) replace or modify the Service with equivalent or better functionality so that Customer’s use is no longer infringing; or (III) if (I) or (II) are not commercially reasonable, terminate provision of the Service and refund to Customer any pre-paid Service fees for any periods after the termination of the Service, less any outstanding moneys owed by Customer to TGX.
3. Exclusions. The obligations in Sections 9.1 and 9.2 do not extend to (1) any IP Claim based upon infringement or alleged infringement of any patent, trademark, copyright or other intellectual property right by the combination of the Service furnished by TGX with other products, software or services not provided by TGX; (2) any IP Claim related to any Customer Data, or (3) any IP Claim related to any use or exercise of any other right in respect to the Service outside the scope of the rights granted in this Agreement.
10. Limitation of Liability.
1. Limitation of Liability. IN NO EVENT SHALL TGX’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE AMOUNTS ACTUALLY PAID BY AND DUE FROM CUSTOMER HEREUNDER IN THE TWELVE MONTHS PRECEDING THE INCIDENT GIVING RISE TO LIABILITY.
2. Exclusion of Consequential and Related Damages. IN NO EVENT SHALL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST PROFITS OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOST SAVINGS OR OTHER SIMILAR PECUNIARY LOSS) HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3. Certain Damages Not Excluded. NOTWITHSTANDING THE FOREGOING, NO LIMITATION OF EITHER PARTY’S LIABILITY SET FORTH IN THIS AGREEMENT SHALL APPLY TO (I) DAMAGES ARISING FROM A PARTY’S BREACH OF ITS CONFIDENTIALITY OBLIGATIONS, (II) DAMAGES ARISING FROM ANY INFRINGEMENT AND/OR MISAPPROPRIATION OF A PARTY’S INTELLECTUAL PROPERTY RIGHTS; OR (III) ANY CLAIMS FOR NON-PAYMENT.
11. Term & Termination.
1. Term of Agreement. This Agreement shall commence as of the Agreement Effective Date and shall continue in effect for the term (the “Initial Term”) set forth in the Contractual Agreement. Thereafter, the term of the Agreement shall be automatically renewed on the expiration of the Initial Term for additional one (1) year renewal terms (any such subsequent renewal terms referred to in this Agreement as a “Renewal Term”), unless either party gives written notice of non-renewal to the other party at least sixty (60) days prior to the end of the Initial Term or any Renewal Term hereof. Collectively, the Initial Term and any subsequent Renewal Terms shall constitute the “Term”
2. Termination for Cause. A party may terminate this Agreement for cause: (i) upon thirty (30) days written notice of a material breach to the other party if such breach remains uncured at the expiration of such period; or (ii) if the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.
3. Outstanding Fees. Termination shall not relieve Customer of the obligation to pay any fees accrued or payable to TGX prior to the effective date of termination.
4. Surviving Provisions. The following provisions shall survive any termination or expiration of this Agreement: Sections 5 through 12.
12. General Provisions.
1. Relationship of the Parties. The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties.
3. Waiver and Cumulative Remedies. No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.
4. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement shall remain in effect.
5. Assignment. Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, each party may assign this Agreement in its entirety, without consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its stock or assets. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.
6. Governing Law. This Agreement is to be construed under the laws of the State of North Carolina, excluding any body of law governing conflicts of law. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Agreement. In the event of a dispute arising out of or in connection with the terms of this Agreement between the Customer and TGX, then Customer agrees to attempt to settle the dispute by engaging in good faith negotiations with TGX in a process of mediation before commencing arbitration or litigation.
7. Force Majeure. Neither party shall be responsible for its failure to perform to the extent due to unforeseen circumstances or causes beyond its control, including but not limited to acts of God, wars, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, or strikes, labour problems (other than those involving the employees of the affected party), computer, telecommunications, Internet service provider or hosting facility failures or delays involving hardware, software or power systems not within a party’s possession or reasonable control, provided that such party gives the other party prompt written notice of the failure to perform and the reason therefore and uses its reasonable efforts to limit the resulting delay in its performance.
9. Counterparts. This Agreement may be executed by facsimile and in counterparts, which taken together shall form one legal instrument.